Extended Suites Mexicali Catavina

Nice location in new part of Mexicali.

The Front Desk staff has poor customer service. They seemed very annoyed to be working there. Hotel is nice but they do need to work on their staff and housekeeping. They only give you one key and if you loose it you have to pay around $10 for a new one. They also don't do housekeeping you have to go ask for towels upfront. El hotel esta bien los cuartos etc. Pero el personal del hotel tienen el peor servicio al cliente. Todos los dias estaban con una cara larga como si los tuvieran trabajando ala fuerza. Nos cobraron 220 pesos por perder la llave del cuarto pero nadamas nos dieron una ala hora de el check in supuestamente estan cortos en llaves. Tampoco asen limpieza tienes que pedir toallas en el lobby y dejar tu basura afuera del cuarto y ellos la rrecogen.

Nice clean place friendly staff

Nice location. Excellent price. Shower floor was duty. They changed towels every week even if your stay is extended, but you have to bring your towels to the front for exchange. Trash and room are strictly cleaned every week.

not so clean, people were friendly tho

There is a very limited space for parking. No coffee in the lobby or rooms. The bedding is very poorly. The shower was clogged and the hot water took a long time to come out.

The hotel is very poorly sound insulated, if you are a light sleeper I would you recommend bringing earplugs. We heard people in neighboring room come in later at night and it felt like they were having conversations right next to us. We heard anyone walking through hallway and worst we could hear the upstairs water whenever a toilet was flushed.

The hotel looks decent on the outside but the room I got had stain sheets. I didn’t feel comfortable or safe so I had to check out an hour after I checked in. The staff is also not very friendly.