Krystal Ixtapa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ixtapa
Krystal Ixtapa
Health Protected
Boulevard Paseo Ixtapa Lote 4 y 4, A, 40880 Ixtapa Zihuatanejo, Ixtapa, Guerrero, 40880, Mexico
Show on Map
When you stay at Krystal Ixtapa with optional All Inclusive in Ixtapa, you'll be on the beach, and a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This beach resort is 7.1 mi (11.3 km) from La Ropa Beach and 7.9 mi (12.8 km) from Las Gatas Beach.Show More
We Price Match
3.6/5Location: 3.7
All 101 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingFreeBarNightclubBilliards RoomRestaurant
All Amenities
Surroundings
Airport: Ixtapa Zihuatanejo International Airport
(18.5 km)
Landmarks: Christine Club
(120m)
Landmarks: Ciclopista Ixtapa
(250m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
9
King Room with Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Check Availability
8
Superior Room with Sea View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Check Availability
7
Standard Room with Garden View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Check Availability
8
Superior King Room with Sea View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Check Availability
5
Standard King Room with Garden View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Check Availability
10
Standard Room with Sea View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Check Availability
1
Standard Room Non Refundable
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Check Availability
Hide Room Types
Guest Reviews(101)
3.6/5
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.7
- Service3.6
Facundo Santucci
February 16, 2022
I stayed at this hotel for a business trip and the hotel is nothing about business and all about fun, meaning very very loud obnoxious music when one needs to work on the phone and concentrate on work. Had this been a pleasure trip, I would have rated this better but if you are in Ixtapa on business and read this, do not stay here as not only will you find it hard to work but the non-stop party a**osphere is anticlimactic.
Cleanliness?? Hmmm so so…
Again, if I were on holiday, maybe I would let pass things that I expect them to work when I am working.
The area is just so beautiful all around that it helps the hotel to manage along.
Efren
February 13, 2024
Travelers be wary. We got the all inclusive option, but it’s not what it seems. They will nickel and dime you at every turn, even if you’ve bought in to their all inclusive option.
We needed some extra water and they charged us for more water bottles that you bring up to your room. At dinner we were watching the SuperBowl in one of the restaurants. The food was free but canned beer was not included. Another example of this was when we checking out. We were missing an electronic key for pool towels, and they wanted to charge is $37US for this missing plastic key. (600 pesos). Thankfully, ended up finding the missing key in my mom’s purse.
The food was okay to good tasting. Service in the restaurants was good. Works were stay here again? Probably not. They didn’t seem to care about new travelers becoming loyal customers.
Many workers do not speak fluent English. If you only speak English then you may have a difficult time having a conversation with some staff.
susie
February 3, 2024
We reserved a superior room and ended up getting a standard. They say that they provide down comforters but all it is a thin sheet. There was not any toiletries provided as it states. We arrived at 2 pm and pre checked in. The front desk said to come back at 4 which we did and we're told there was no rooms available yet. So we had to continue to wait. I believe that if you have a reservation and you know someone is checking in that's already been paid for you should have that room available that they requested. I have stayed at many hotels some I would like to go back to but this hotel I will not return to or recommend to friends or family.
Santos
February 1, 2024
We have stayed multiple times in Ixtapa / Zihua in the past and are both bilingual and have family in the area.
Pros: Staff, cleanliness, pool, view, location
Cons: Food, drinks, guests blocking chairs early and none available, the rooms lack basic necessities ie blankets, blow dryer, iron.
Other: the hotel does offer day passes which can cause the pool to be way too crowded on weekends. Drink selection was terrible if you like a certain beer and there was no wine. The staff did however go out of their way to make you feel welcome. Special shout out to Marco and Javier at pool and Josefina at the breakfast buffet
Jeffrey Thomas
February 1, 2024
Need more umbrellas and new outdoor chairs around the pool. Need more wash cloths! New curtains with updated colors in the Jr suites. Need someone at the counter to speak better English
kerrie
January 26, 2024
The location was excellent to the center of Ixtapa and the beach. The resort was noisy at night and we had difficulty sleeping. The breakfast was good. I think we are not resort people and probably should not be staying at an all inclusive tesort.
Karen
January 10, 2024
The only conveniences provided were soap, shampoo and conditioner. There was no coffee pot, no chairs on the balcony and the room was bare. There was a bed, one chair, one night stand and a TV on a dresser. The floor was 12 x12" white tile and the room felt empty. For $500/night, one expects a few more comforts.
William
January 2, 2024
What I did not like. No hair dryer in the room. No refrigerator in the room. Had to ask several days to leave a coffee packet in the room. The patio door in Rm 314 needs help. Very hard to open and close. The chest of drawers needs help. The drawers do not work properly. No chairs on the patio. Curtain and drapes have tears. Liked. The best water pressure in sink and shower and the water was hot. Plenty of chairs around the pool and on the beach. Great exercise room. Nice view from the room. Short walk to shops in Ixtapa. It would have been nice if more of the signs and notices would have been translated into English.
Verified traveler
February 12, 2024
Is not fully all inclusive you have to pay for water and other essentials.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | Mex$110 (approx. €6.07) per person |
Adult | Mex$220 (approx. €12.14) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Cleanliness
- 3.6/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1978
- Renovated: 2010
- Number of Rooms: 40
When you stay at Krystal Ixtapa with optional All Inclusive in Ixtapa, you'll be on the beach, and a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This beach resort is 7.1 mi (11.3 km) from La Ropa Beach and 7.9 mi (12.8 km) from Las Gatas Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Nightclub
Billiards Room
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Park
Water Slide
Kids' Club
KTV
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Water Park
Restaurant
Restaurant
No additional info available
Show More