Positive:Very clean and very friendly staff! Negative: 2 blogs…: pool is in 7th floor of South bldg- we had to go from 4th floor to lobb, then down 8 steps and acrosss the street , then up 8 steps to North bldg to get TOWELS for POOL,then back to south bldg 7th floor to use. The pool was cold, it was advertised as heated. This was a big disappointment and a factor in choosing this hotel! There was no coffee in the room. They did bring it within the hour when contacted. There were only soup spoons &knives in the silverware drawer, no forks . Tito’s convienant store? Not in the hotel, is located down the street and had no hot dogs or pizza as the big sign advertised. Decent hotel overall, but NOT USER friendly especially if you’re an older person or have issues with stairs ( carrying your luggage up and down) and trips in and out for beach, shopping or food.) Not Resort quality, but a nice hotel.