Bavaro Hotel Cortecito

This property use to be own by lifestyle resorts someone else owns it now and I take it there going through a change or makeover it probably be best to try somewhere else because it’s definitely nothing like it use to be.

It was truly not what we expected! I paid online through ******* in full when I got there they said it wasn’t paid, bathtubs were clogged! Fridge/ freezer was not working. Hotel room smelled horrible told the lady in the front but they didnt do anything! Would not recommend to stay here!

Absultuly terribly managed property will be posting on all other forums where possible. 1 booked 1 room they double booked me and refused to refund the second room. Terrible service no hot water dirty bathroom. Hotel was empty. I can understand charging if hotel was full and they lost a reservation but no one was there. Absolute crap.

Rooms were big. They had the bare minimum utensil etc it’s what I expected for the money. On the beach which was so nice. Great beach bar.

We were initially excited when we checked into the property. We had a three bedroom apar**ent that was spacious and well decorated. However, it's soon became apparent that they were serious issues happening at the hotel. Our biggest issue was that we were there for three days and two nights and had no consistent access to running water. When we got to the property the water was turned off. After speaking with the front desk, they informed us that there were some issues and that the water would be turned on that night. It took several hours but there was water that first night. When we woke up the next morning there was no water once again. Management then brought three large gallons of water so that we can shower and brush our teeth. Once again there was no water for the entire second day until about 6:00 p.m. when we woke up on our final day, the water was once again gone. At that point we opted to use what we had left over from the gallons and check out as soon as possible. Although the apar**ent itself was well decorated, it left a lot to be desired in terms of cleanliness. The water situation also created a horrible odor that can only be compared to the sewer. It was basically a toxic smell throughout the apar**ent. Some of the amenities that were listed in the booking were not provided. We had to ask for an iron and a coffee and tea maker, the latter which smelled absolutely horrible and we were even hesitant to use it.

I like the location, the apar**ents are nice and the beach restaurant and area are great!

I booked an ocean view room. We had a view of the guard shack and the bathrooms. There was no safe in the room, and one of the windows would not lock, and we were on the bottom floor. We were supposed to have bottled water included and there was none in the unit. WE talked to staff immediately about all of this, and all he did was give us 4 bottles of water. There were 3 of us. We also were supposed to have breakfast included. The restaurant seemed annoyed when we went to get breakfast, and all we got to choose from was pancakes or ham sandwich. There were also very limited seating around pool areas. Really a disappointing stay, but we made the best out of it.

We had bedbugs in all our beds and there was no power for two day so all our food spoiled and we had to throw it all away also there was no A/C for two days and the property is not responding when i ask for a refund 0 star review!!