We left my 2nd cousins funeral at 2:00 Saturday and drove 8 hrs to Columbus for noon funeral on Sunday. Upon check in, Tiffany at front desk would not let my sister in law check in because her husband Charles, recently discharged from hospital. She woke him up to ask if it was ok for His wife Jeannie to check in, after we told her and show Illinois drivers license. Charles said sure, she’s my wife. I tried to put both names on the Orbitz reservation. The front desk sent maid supervisor up to Charles room and she said, yes that is a bed bug. When we called later the next day to inquire if someone had turned in a magnifying suction mirror. They said someone had rented the room so maybe they kept it. I thought the room should have been shut down and thoroughly cleaned. Miss Sally the breakfast hostess was wonderful and the food was great. When I checked out I gave the bed big to the front desk and they had already prepared both rooms for refunds. Not Orbitz fault so I will use you again. Thank you