Leteisha
February 15, 2024
Rooms are older and in need of renovation. We were initially in building 11. The hallway wall leading the rooms were covered with small black flies. Flies were in the room even getting into our luggage (not mosquitos
more like large fruit flies). Water damage on cieling. We requested a room change however, one particular staff was very rude and made it seem impossible to change rooms. I events spoke with a manager who was able to immediately accommodate a room change to a better room (no flies but still old). Service staff in the dining rooms, bars, entertainment, house keeping, and luggage areas are all sweet reason being I rated 3 stars. I would not recommend the hotel.